PracticePanther Review

Category: Case Management Founded: 2012 Headquarters: Miami, Florida

PracticePanther is an all-in-one law practice management solution known for its intuitive interface and comprehensive feature set. Designed to eliminate the need for multiple software tools, it helps law firms streamline operations, improve productivity, and deliver better client service.

Overview

PracticePanther stands out in the crowded practice management market with its user-friendly design and powerful automation capabilities. The platform takes a holistic approach to practice management, integrating case management, time tracking, billing, and client relations into a single, cohesive system. Its modern interface and smart workflows make it particularly appealing to firms looking to modernize their operations without a steep learning curve.

Key Features

  • Intuitive Dashboard: Customizable home screen with widgets for quick access to key metrics and tasks
  • Matter Management: Comprehensive case tracking with custom fields, tags, and status workflows
  • Time & Expense Tracking: One-click timers, batch time entry, and automatic expense capture
  • Advanced Billing: Flexible billing arrangements, LEDES support, and batch invoicing
  • Client Portal: Branded portal for secure communication and document sharing
  • Document Management: Unlimited cloud storage with OCR and full-text search
  • Email Integration: Two-way sync with Gmail and Outlook
  • Workflow Automation: Custom workflows and automated task creation
  • Business Intelligence: Advanced reporting and analytics dashboards
  • Mobile Access: Native iOS and Android apps with offline capabilities

Use Cases

  • Small to mid-size firms seeking an all-in-one solution
  • Firms transitioning from manual processes to digital
  • Multi-practice firms needing flexible matter management
  • Remote or hybrid teams requiring cloud-based collaboration
  • Practice areas: Personal injury, family law, criminal defense, business law, real estate

Pros

  • Exceptionally intuitive and modern interface
  • Comprehensive feature set in one platform
  • Strong automation capabilities
  • Unlimited document storage on all plans
  • Excellent customer support and training
  • Regular feature updates and improvements
  • Competitive pricing with no setup fees
  • Robust reporting and analytics

Cons

  • Limited accounting features compared to specialized software
  • Customization options could be more extensive
  • Integration library smaller than some competitors
  • Learning curve for advanced features
  • Occasional performance issues with very large databases

Integration Capabilities

PracticePanther integrates with essential business tools:

  • QuickBooks Online and Desktop for accounting
  • LawPay and PantherPayments for payment processing
  • Google Calendar and Outlook Calendar sync
  • Dropbox, Box, and OneDrive for document storage
  • Mailchimp for email marketing
  • Zapier for connecting to 2000+ apps
  • RingCentral for VoIP integration
  • Adobe Sign for e-signatures

Security & Compliance

PracticePanther implements enterprise-grade security measures:

  • 256-bit SSL encryption for data transmission
  • Military-grade AES encryption for data at rest
  • SOC 2 Type II certified data centers
  • HIPAA compliant infrastructure
  • Daily automated backups with point-in-time recovery
  • Two-factor authentication
  • Granular user permissions and access controls
  • 99.9% uptime SLA
  • Regular security audits and penetration testing

User Reviews

5★
86
4★
40
3★
11
2★
4
1★
2

James Wilson

Partner • Personal Injury Firm
★★★★★

"PracticePanther's intuitive interface made the transition from our old system seamless. The all-in-one approach means we don't need multiple tools anymore. The automation features have saved us countless hours, and the unlimited storage is a huge plus."

Amanda Foster

Solo Attorney • Family Law
★★★★★

"As a solo practitioner, PracticePanther gives me everything I need in one place. The interface is beautiful and easy to use. Client portal is great, and the mobile app lets me work from anywhere. Support team is always helpful and responsive."

Robert Garcia

Managing Partner • Business Law Firm
★★★★☆

"PracticePanther has streamlined our operations significantly. The reporting features are excellent, and the workflow automation is a game-changer. Would love to see more accounting features, but overall it's a solid platform that delivers on its promises."

Frequently Asked Questions

What is PracticePanther?

PracticePanther is an all-in-one law practice management software that combines case management, time tracking, billing, client communication, and document management in a single platform. It's known for its intuitive interface and comprehensive feature set designed to help law firms operate more efficiently.

How much does PracticePanther cost?

PracticePanther pricing starts at $49 per user per month for the Solo plan. The Essential plan is $69/user/month with additional features, and the Business plan at $89/user/month includes advanced reporting and priority support. All plans include unlimited document storage.

Does PracticePanther include document storage?

Yes, PracticePanther includes unlimited document storage on all plans. Documents are stored securely in the cloud with full-text search capabilities, version control, and the ability to organize files by matter, client, or custom tags.

Is PracticePanther easy to use?

Yes, PracticePanther is known for its intuitive, user-friendly interface. The modern design and logical workflow make it easy for new users to get started quickly. The platform also offers free onboarding, training webinars, and comprehensive support resources.

Can PracticePanther handle trust accounting?

Yes, PracticePanther includes trust accounting features that comply with IOLTA requirements. You can manage trust accounts, track client funds, generate trust reports, and ensure proper handling of client money with built-in safeguards and audit trails.

What integrations does PracticePanther offer?

PracticePanther integrates with QuickBooks, LawPay, Google Calendar, Outlook, Dropbox, Box, OneDrive, Mailchimp, RingCentral, Adobe Sign, and connects to over 2000 apps through Zapier. These integrations help streamline workflows and reduce duplicate data entry.

Does PracticePanther work on mobile devices?

Yes, PracticePanther offers native mobile apps for both iOS and Android devices. The apps provide full functionality including time tracking, matter management, document access, and client communication, with offline capabilities for working without internet connection.