NAVEX One Review

Category: Ethics & Compliance Founded: 1981 Headquarters: Lake Oswego, OR

NAVEX One is a comprehensive integrated risk and compliance platform that brings together ethics hotline management, case management, policy management, and risk assessment in a unified solution. With its proven track record and extensive feature set, NAVEX One helps organizations build cultures of integrity and manage compliance effectively.

Overview

NAVEX One represents a unified approach to governance, risk, and compliance (GRC). The platform integrates traditionally siloed compliance functions into a single ecosystem, enabling organizations to manage ethics hotlines, investigate incidents, track policies, conduct training, and assess risks all within one comprehensive platform.

Key Features

  • Ethics Hotline: 24/7 multilingual incident reporting hotline
  • Case Management: Comprehensive incident investigation and resolution
  • Policy Management: Centralized policy creation, distribution, and attestation
  • Risk Management: Enterprise risk assessment and mitigation tracking
  • Training & Education: Compliance training content and tracking
  • Third-Party Risk: Vendor risk assessment and due diligence
  • Disclosure Management: Conflict of interest and gift tracking
  • Analytics & Benchmarking: Advanced reporting with industry benchmarks

Use Cases

  • Global enterprises managing ethics and compliance programs
  • Healthcare organizations ensuring regulatory compliance
  • Financial institutions managing risk and conduct
  • Manufacturing companies tracking safety incidents
  • Government contractors meeting compliance requirements

Pros

  • Truly integrated platform approach
  • Industry-leading hotline services
  • Excellent case management capabilities
  • Strong analytics and benchmarking
  • Proven track record with enterprises
  • Global language support

Cons

  • Can be expensive for smaller organizations
  • Implementation can be complex
  • Some modules require additional licensing
  • User interface could be more modern

Integration Capabilities

NAVEX One offers broad integration options:

  • HRIS systems (Workday, SAP, Oracle)
  • Single Sign-On (SSO) providers
  • Microsoft Active Directory
  • SharePoint and document management
  • Business intelligence tools
  • ERP systems
  • REST API for custom integrations

Security & Compliance

NAVEX maintains enterprise security standards:

  • SOC 2 Type II certified
  • ISO 27001 certified
  • GDPR and privacy compliant
  • FedRAMP authorized
  • 256-bit encryption
  • Redundant data centers
  • 24/7 security monitoring

User Reviews

5★
64
4★
18
3★
5
2★
2
1★
0

Lisa Martinez

Chief Ethics Officer • Healthcare
★★★★★

"NAVEX One has transformed our compliance program. The integrated platform approach means everything works seamlessly together, from hotline reports to case resolution. The analytics provide insights we never had before."

David Park

Compliance Director • Manufacturing
★★★★☆

"Solid platform with excellent hotline and case management features. The integration between modules is seamless. Would appreciate a more modern UI, but functionality is top-notch. Support team is very responsive."

Frequently Asked Questions

What is NAVEX One?

NAVEX One is an integrated risk and compliance platform that combines ethics hotline management, case management, policy management, and risk assessment tools to help organizations build cultures of integrity.

How much does NAVEX One cost?

NAVEX One uses custom enterprise pricing based on organization size, selected modules, and specific requirements. Contact their sales team for a tailored quote.

What makes NAVEX One different from other compliance platforms?

NAVEX One's integrated platform approach means all compliance functions work together seamlessly, with industry-leading hotline services and comprehensive case management capabilities backed by 40+ years of experience.

Does NAVEX provide hotline services?

Yes, NAVEX is renowned for its 24/7 multilingual ethics hotline services, offering intake via phone, web, mobile app, and other channels with professional call center agents trained in sensitive issue handling.