Computer Packages Inc (CPI) Review

Category: IP Management Founded: 1984 Headquarters: Albany, NY

Computer Packages Inc (CPI) is a veteran provider of intellectual property management software solutions, offering the FoundationIP platform for comprehensive patent, trademark, and copyright management. With over 35 years of experience, CPI serves law firms, corporations, and government agencies worldwide.

Overview

CPI's FoundationIP platform represents decades of IP management expertise, providing a mature and stable solution for organizations managing complex intellectual property portfolios. The company has built its reputation on delivering reliable, feature-rich software that addresses the comprehensive needs of IP professionals. FoundationIP offers both cloud-based and on-premise deployment options, making it suitable for organizations with varying security and infrastructure requirements.

Key Features

  • FoundationIP Platform: Comprehensive IP management suite covering patents, trademarks, copyrights, and trade secrets
  • Advanced Docketing: Sophisticated deadline management with customizable rules and automated notifications
  • Document Management: Centralized repository with version control, annotations, and secure access controls
  • Financial Management: Complete cost tracking, billing, and invoice management for IP matters
  • Reporting Engine: Extensive reporting capabilities with customizable templates and scheduled delivery
  • Workflow Automation: Configurable workflows for common IP processes and procedures
  • Global Coverage: Support for international IP filings and multi-jurisdictional management
  • Patent Prosecution: Specialized tools for patent application management and prosecution workflows
  • Trademark Watch: Monitoring services and conflict identification for trademark portfolios
  • Integration Suite: APIs and connectors for third-party system integration

Use Cases

  • Large law firms with diverse IP practices
  • Corporate legal departments managing internal IP portfolios
  • Government agencies handling patent and trademark examinations
  • IP boutique firms specializing in prosecution and litigation
  • Research institutions managing technology transfer

Pros

  • Mature, stable platform with proven track record
  • Comprehensive feature set covering all IP types
  • Strong customer support with IP domain expertise
  • Flexible deployment options (cloud and on-premise)
  • Extensive customization capabilities
  • Robust security and compliance features
  • Strong integration capabilities with existing systems
  • Established user community and documentation

Cons

  • Interface may feel dated compared to modern alternatives
  • Complex configuration and setup process
  • Higher learning curve for new users
  • Can be expensive for smaller organizations
  • Limited mobile functionality

Integration Capabilities

CPI offers extensive integration options including:

  • Patent office systems and databases worldwide
  • Practice management and billing systems
  • Document management platforms
  • Financial and accounting software
  • Email and calendar applications
  • Business intelligence and reporting tools
  • Custom API for proprietary integrations
  • Data migration and import/export utilities

Security & Compliance

CPI maintains enterprise-grade security standards:

  • SOC 2 Type II compliance certification
  • ISO 27001 security management standards
  • 256-bit encryption for data protection
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • GDPR and privacy regulation compliance
  • Comprehensive backup and disaster recovery
  • 24/7 system monitoring and support
  • Secure hosting in certified data centers

User Reviews

5★
14
4★
18
3★
7
2★
1
1★
1

Thomas Johnson

IP Paralegal • Large Law Firm
★★★★☆

"CPI's FoundationIP platform has been reliable for our IP management needs. The system is comprehensive and the support team is knowledgeable about IP processes and procedures. While the interface could be more modern, the functionality is solid."

Maria Garcia

IP Manager • Manufacturing Corporation
★★★★☆

"We've been using CPI for over 10 years and it's been a stable platform for our global IP portfolio. The reporting capabilities are excellent and the docketing system is very reliable. The recent cloud migration went smoothly with good support."

Robert Kim

Patent Attorney • IP Boutique
★★★★★

"FoundationIP handles our complex prosecution workflows very well. The customization options allow us to tailor the system to our specific processes. CPI's experience in the IP industry really shows in the depth of features available."

Frequently Asked Questions

What is Computer Packages Inc (CPI)?

Computer Packages Inc (CPI) is a long-established provider of intellectual property management software, offering the FoundationIP platform for comprehensive patent, trademark, and copyright management. Founded in 1984, CPI serves law firms, corporations, and government agencies worldwide.

How much does CPI's FoundationIP cost?

CPI uses custom pricing based on the specific modules, number of users, and deployment options selected. Organizations need to contact CPI directly for a personalized quote. Pricing typically includes software licensing, implementation services, and ongoing support.

What is the FoundationIP platform?

FoundationIP is CPI's comprehensive IP management suite that covers patents, trademarks, copyrights, and trade secrets. It includes advanced docketing, document management, financial tracking, reporting, and workflow automation capabilities with both cloud and on-premise deployment options.

Does CPI offer cloud deployment?

Yes, CPI offers both cloud-based and on-premise deployment options for FoundationIP. The cloud solution provides scalability and reduced IT overhead, while on-premise deployment offers maximum control and security for organizations with specific requirements.

Is CPI suitable for small law firms?

CPI's FoundationIP is primarily designed for larger organizations with substantial IP portfolios. Small law firms might find the platform too complex and expensive for their needs. Smaller practices may want to consider alternatives like Alt Legal or simpler IP management solutions.

What kind of support does CPI provide?

CPI provides comprehensive support including phone and email assistance, dedicated support teams, extensive documentation, and training programs. Their support staff has deep IP domain expertise and can help with both technical and procedural questions.

How does CPI compare to newer IP management platforms?

CPI offers the stability and comprehensive features of a mature platform with over 35 years of IP industry experience. While newer platforms may have more modern interfaces and cloud-native architectures, CPI provides proven reliability and extensive customization capabilities.